workouts.coach
Client messaging

Client messaging next to everything you know about them.

Every client conversation lives in one inbox in your side panel — beside their program, workouts and progress. Clients are emailed when you write and reply from their portal, and the AI assistant can draft a check-in for you in a click.

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Coaching conversations get lost in personal texts.

When check-ins live in your personal phone, they’re mixed with everything else, hard to find later and disconnected from what the client actually did this week. Keeping messages with their training means every reply can be specific.

Client messaging for personal trainers with workouts.coach

One inbox, every client

Open Messages from the side panel on any page: every client, latest conversation first, with unread counts.

Email notifications both ways

Clients get an email when you message them and reply from their portal; you’re emailed when they write back.

Check-ins drafted by AI

From a quiet client’s profile, “Draft a check-in” writes a short, specific message from their recent training for you to edit and send.

Context while you write

The thread opens beside the client’s profile, so their last workouts and sessions are right there.

Front and center for clients

Your latest unread message shows on the client’s Today page, so it’s the first thing they see.

Nothing sent without you

The assistant can draft messages, but only sends one when you explicitly tell it to.

How it works

  1. 01

    Spot who needs a nudge

    The needs-attention list and weekly rollups tell you who to check in with.

  2. 02

    Write — or let the assistant draft

    Start from a suggested check-in, edit it into your own words.

  3. 03

    Keep the thread going

    Replies land in your inbox with an email, next to their training.

Frequently asked questions

Do clients need an app to read messages?

No. They get an email and reply from their portal in any browser.

Can I message clients who haven’t joined yet?

You can write to them, but email notifications go out only once a client has joined their portal.

Will the AI send messages on its own?

No. It drafts in the chat and only sends a message when you explicitly ask it to.

Is there SMS?

Not at the moment. Messages are delivered in the client portal with email notifications.

More for personal trainers

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